General Manager

About Five Corners Coffee

Five Corners Coffee & Bakery Co. is a specialty coffee and bakery group opening its first location in San Diego's Bankers Hill neighborhood. Built around an exclusive sourcing and roasting partnership with Kings Road Coffee — the celebrated Los Angeles roaster founded in 1990 — we're on a mission to deliver craft coffee and hospitality at the highest level in a relaxed but focused environment. 

Our signature house blend, sourced from five countries and crafted exclusively for Five Corners, is hand-roasted in small batches in LA. Our pastry program, led by Sarah Salcedo of Tu Madre's Bakery, is a Latin-inspired menu that's both elevated and deeply personal. Every detail of the experience — the coffee, the food, the partnerships, the space — has been chosen with intention.

As a General Manager, you take full ownership of the café experience. You are responsible for upholding standards through well orchestrated shifts where you act as both as both host and taskmaster. You must be able to work independently, while also thriving in a team environment. We’re looking for dynamic leaders that will motivate and inspire our teams in the café to fulfill and represent Five Corners’ goals and vision. We want our team to become part of the community’s infrastructure, serving customers with passion, care, and precision.

The right person for this role is a proven manager who takes pride in providing outstanding hospitality experiences and influencing their team to do the same. You are customer centric and believe in quality product through flawless execution. You empower your team to give customers exactly what they need, every day, in their way. 

What You’ll Own

Barista Support

• Uphold and coach our standards everyday, on every shift with every customer and barista

• Lead from the front delivering elevated hospitality - spending time outside the bar to manage queues, recognize regulars and role model to your team

• Set the pace of the shift, jumping in when it’s most needed to support your team and maintain high energy in every shift

People Leadership 

• Support barista recruitment, and recruit only the highest potential talent across

• Improve your team through hands on coaching and identify future managerial leaders

• Maintain standards through firm, fair and regular feedback; address underperformance promptly with clear coaching and consequences

• Recognize wins and outsized performance through genuine moments of recognition that motivate your team

• Develop a connected and engaged team - by building a fun and welcoming work environment and organizing thoughtful team events

PnL Owner

• Design each shift by station with precision, balancing labor productivity with store demand needs

• Oversee inventory, ordering, and waste with precision; manage POs, counts, and stock to ensure product availability while limiting waste

• Identify and execute tactical levers to drive store sales, e.g., opening 2nd POS, labor changes for peak weeks, optimizing workflow

Change Maker

• Lead rollout of new initiatives (SOPs, seasonal launches, tools); support the “why” and “how” with your team - driving successful adoption and team enthusiasm

• Track KPIs very closely (Mystery Shopper, Audits, Reviews) and take action to drive change swiftly

• Combine team feedback to surface opportunities and develop a clear quarterly plan to drive continuous improvement

• Take initiative to propose and test new ideas that can have an impact

Who are you

• 1+ years of experience leading operations in high-growth hospitality/consumer brands

• Track record managing hospitality teams

• Track record managing inventory and supply chain ordering

• Highly effective interpersonal and communication skills

• Hands-on and highly action-oriented

• Excellent organizational skills and ability to perform under pressure and time constraints

• Deep knowledge and interest in specialty coffee

Benefits and Perks

• $25/hour + tips 

• Paid sick time 

• 1.5x pay on select holidays like New Year’s Day, Memorial Day, and Juneteenth

• Complimentary coffee and treats on shift 

• Free Five Corners Coffee merch